Privacy Policy

Effective Date: 11/11/2025
This Privacy Policy describes how Skyn Med Lab (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from [www.skynmedlab.com (http://www.skynmedlab.com/)] (the “Site”).
By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect
We collect personal information that you provide to us directly, such as when you:
    •    Create an account or make a purchase
    •    Subscribe to our newsletter or marketing communications
    •    Contact us through email or customer support
The information we may collect includes:
    •    Name, email address, phone number, billing and shipping address
    •    Payment information (processed securely through third-party providers)
    •    Device details (browser type, IP address, time zone)
    •    Site usage data (pages visited, time spent, clicks)
We may also automatically collect information through cookies and similar technologies to enhance your browsing experience and analyze site performance.

2. How We Use Your Information
We use your information to:
    •    Process and fulfill orders
    •    Communicate with you about your purchases or inquiries
    •    Send marketing updates and promotional content (only with your consent)
    •    Improve our products, services, and website experience
    •    Prevent fraudulent activity and ensure secure transactions
    •    Comply with applicable laws and regulations
You may opt out of marketing emails at any time by selecting the “unsubscribe” link included in every message.

3. Sharing Your Information
We only share your personal information with trusted third parties that help us operate our business, such as:
    •    E-commerce platform: Shopify
    •    Payment processors: Paystack, Flutterwave, or Stripe
    •    Shipping partners: GIG Logistics, DHL, UPS
    •    Analytics tools: Google Analytics, Meta Ads
These third parties receive only the information necessary to perform their services and are required to keep your data secure.
We will never sell or rent your personal information.

4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Cookies
Cookies are small files stored on your device that help us recognize you, remember preferences, and improve your experience.
We use:
    •    Essential cookies – for basic site functionality
    •    Performance cookies – to measure traffic and performance
    •    Advertising cookies – to tailor ads and content
You can disable or delete cookies through your browser settings.

6. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
    •    Accessing, updating, or deleting your information
    •    Withdrawing consent for marketing communications
    •    Requesting data portability
To exercise these rights, contact us at info@skynmedlab.com.

7. Data Security
We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection.

8. Links to Other Websites
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies independently.

9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised version will always be posted on this page with an updated effective date.

10. Contact Us
For any questions or concerns about this Privacy Policy, please contact us at:
info@skynmedlab.com